If you haven't had the pleasure of taking part in one of Rick Olson's training programs, you're really missing out. Rick has a wisdom about him that can't be faked and is very much a "from the heart" kind of person. He's got a heck of a sense of humor, too.
As you may have stumbled onto him here on CU Campus, Rick is also one of our Community Leaders. He recently entered a blog submission while staying at the Ritz-Carlton in Pasadena, CA. If you have moment, you ought to take a look at what he was doing there and why it's important for credit unions to look at world-class organizations such as the Ritz when developing our own programs.
Does your credit union look to other organizations as models for the way they run their business? Do you have any success (or perhaps horror) stories about modeling your approach after the approaches of others?
Tell us about 'em here, or leave some comments over on Rick's blog!
Keywords: professional development, rick olson, service