Coaches often ask, “What do I talk about with my employees when we are in a one-on-one coaching session?” Here are five key things that make up the core of what transpires between a coach and the employee being coached.
How are you doing?
There doesn’t always have to be an agenda. Just staying in touch with the employee puts large deposits in their love banks. Paul and Vern Anderson are good friends who are the owners of a 650 person manufacturing plant. Every morning they begin the day on the floor, just connecting with all the employees as they come to work. The employees truly feel valued by Paul and Vern. Turn off your computer and show you care.
Unlock potential
As their coach, you will see potential in them that they themselves will not see. By believing in them and challenging them, you are in a prime position to help bring them to a higher level. Without one on one time with you, there is a good chance all that potential will never be realized.
Improved performance
A big part of coaching is to show what good behavior looks like. Define your expectations so it is very clear to them. Improved performance is why Tiger and LeBron James have coaches. Invest time and help raise the bar.
Changed behavior
You can’t wish away detracting behavior, whether it be tardiness, excessive chattiness, or stirring the pot. You must deal with the behavior. You must hold the crucial conversation. Don’t allow the employee to take shortcuts. Don’t allow them to blindly go on doing things that could sabotage their career.
Career advancement
Your employee has a dream for their future. And you are in the primary position to help them realize that dream. Help them discover what it would take to get to the next level. You are in the business of building dreams.